To round out your website's legal and operational pages, here is a Shipping and Delivery Policy tailored for KD Essence.

Since fragrances are often classified as "hazardous" or "flammable" liquids by couriers, this policy includes specific language to protect your logistics process.

Shipping and Delivery Policy

Thank you for choosing KD Essence. We take great pride in ensuring our oil perfumes are packaged securely and delivered to you in a timely manner. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

• All orders are processed within [1–3] business days.

• Orders are not processed or shipped on weekends or public holidays.

• If we are experiencing a high volume of orders (such as during a sale or holiday season), shipments may be slightly delayed. We will notify you via email or SMS if there is a significant delay in the shipment of your order.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location:

> Note: Delivery delays can occasionally occur due to courier peak times or customs processing for international orders.

3. Shipping Restrictions (Fragrance Safety)

As our products contain oil and aromatic compounds, we adhere to strict safety guidelines:

• Packaging: All bottles are triple-checked for seals and wrapped in protective cushioning (bubble wrap/inserts) to prevent leakage and breakage.

• Carrier Selection: We only use reputable couriers experienced in handling liquid cosmetic products.

• P.O. Boxes: We [do/do not] ship to P.O. Boxes. Please provide a physical address to ensure successful delivery.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will typically be active within 24 hours.

5. Customs, Duties, and Taxes (International Only)

KD Essence is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages and Issues

KD Essence is liable for products damaged or lost during shipping until they reach your door.

• If you received your order damaged, please contact us at support@kdessence.com within 24 hours of delivery.

• Please save all packaging materials and the damaged goods, and provide clear photos so we can file a claim with the carrier and arrange a replacement for you.

7. Undeliverable Packages

If a package is returned to us due to an incorrect address provided by the customer or multiple failed delivery attempts, the customer will be responsible for the additional shipping costs to resend the package.